Strategic alignment of software process improvement programs using QFD
Proceedings of the 1st international workshop on Business impact of process improvements
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We describe our experience on how we used the TeamSoftware Process (TSPSM) as a foundation forimplementing a Software Process Improvement (SPI)initiative in a small software development company. TheCapability Maturity Model for Software (SW-CMMTM)was chosen as the model to follow and the IDEAL modelas the organizational improvement model for planningand implementing the improvement actions. The TSP toSW-CMM gap analysis and a Capability Maturity ModelBased Assessment for Internal Process Improvement(CBA IPI) self assessment were used to diagnose andguide the SPI efforts. In this paper we present ourfindings and experiences on this SPI initiative.