A balanced approach to IT project management

  • Authors:
  • Susan Brock;Danyal Hendricks;Stephen Linnell;Derek Smith

  • Affiliations:
  • Department of Information Systems, Private Bag, University of Cape Town, Rondebosch, 7700, South Africa;Department of Information Systems, Private Bag, University of Cape Town, Rondebosch, 7700, South Africa;Department of Information Systems, Private Bag, University of Cape Town, Rondebosch, 7700, South Africa;Department of Information Systems, Private Bag, University of Cape Town, Rondebosch, 7700, South Africa

  • Venue:
  • SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
  • Year:
  • 2003

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Abstract

This research focuses on existing project management structured methods and practices for improving the design, implementation and success of projects, with a view to uncovering methodologies suited to address the particular needs and problems of IT project management. After identifying the Balanced Scorecard as a possible methodology, the research then develops a management model based on the Project Management Body of Knowledge. A web-based questionnaire, designed to measure the internal management of an IS project, was completed by IS project managers in the Western Cape. The results of this analysis highlighted a positive link between the degree of balance in project management based on the model and the overall level of success.