How to prioritize information systems selection decisions under time pressure

Authors:
D. C. McDermid
Affiliations:
Edith Cowan University, Australia
Venue:
Business strategies for information technology management
Year:
2003

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Soft systems methodology in action

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Abstract

This chapter reports on an action research study that used the Strategic Choice method. This method was used to support the prioritization of information systems with respect to enhancing these systems within a public sector health department. Such decisions are notoriously complex, fuzzy, time-consuming and political for stakeholders. The results of this study indicate that the Strategic Choice method offers the potential to reduce time commitment for stakeholders in a satisfactory manner.