Modern structured analysis
The knowledge management toolkit: practical techniques for building a knowledge management system
The knowledge management toolkit: practical techniques for building a knowledge management system
Research on information systems development in Scandinavia—unity in plurality
Scandinavian Journal of Information Systems
Software Prototyping: Adoption, Practice and Management
Software Prototyping: Adoption, Practice and Management
Expert Systems and Applied Artificial Intelligence
Expert Systems and Applied Artificial Intelligence
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Organisational ability: constituents and congruencies
Knowledge management in the sociotechnical world
Knowledge management in the sociotechnical world
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This chapter introduces a framework of knowledge management systems acceptance labeled Requirements of Acceptance Model (RAM). It argues that acceptance of knowledge management systems is dependent on perceived relevance, systems accessibility, and management support. Together these components constitute the RAM. Further, it argues that implementation of systems is at large a process of acceptance where the requirements of acceptance are attained. Finally, it argues that to achieve the requirements of acceptance, implementation should be iterative and cooperative between users and developers by continually developing, implementing, and testing prototypes.