Context-aware communication for severely disabled users

  • Authors:
  • Adriane B. Davis;Melody M. Moore;Veda C. Storey

  • Affiliations:
  • Georgia State University;Georgia State University;Georgia State University

  • Venue:
  • CUU '03 Proceedings of the 2003 conference on Universal usability
  • Year:
  • 2002

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Abstract

Even with assistive communication technology, interactive conversation is extremely difficult for users with severely limited mobility and loss of speech. Input to such devices is painfully slow and subject to high error rates with the resulting output not reliably reflecting the true intentions of the user. Conversational prediction has been incorporated into assistive systems to help speed up communication but could be further improved by considering the contextual interaction between the user and conversant. Contextual information applied to user profiles can greatly enhance conversational prediction and increase a severely disabled user's control over his or her complex world. We present a framework that integrates a rich profile of the user, a model of the user's environment, and actors on that environment. To test the validity of the framework, we develop a set of profiles and apply them in two different scenarios. Initial results show that the context-aware user profiles can increase both the accuracy and speed of the communication.