Leading edge information technologies and their adoption: lessons for U.S. cities
Information technology and computer applications in public administration
Journal of Network and Computer Applications
International Journal of Business Information Systems
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In this study, I examine the adoption, penetration and impacts of the adoption of leading-edge information technologies in American local governments. I also discuss future trends with respect to these technologies. Data for this study come from three nationwide surveys of information technology in local governments and a series of case studies in US cities about the adoption of leading-edge information technologies.My principal findings are that American local governments have adopted a range of these technologies and can be expected to do so in coming years. This is especially true of the adoption of electronic government. Local government characteristics associated with adoption include principally local government size as measured by population. Other characteristics include type and form of government, region of the country, and metropolitan status. Additionally, local governments adopt leading-edge information technologies for both general reasons (e.g., to improve efficiency and effectiveness) and to solve specific problems (e.g., the adoption of automated fingerprint identification systems to solve crimes).Finally, future trends can expect to see American local governments adopt more leading-edge technologies, in part because local governments believe that they produce largely positive results. These technologies will continue to penetrate local government organizations more deeply, and, thus, provide greater payoffs. Finally, as newer and more sophisticated information technologies are adopted, local governments will necessarily have to provide more integration and support for them.