A case study of the use of the viable system model in the organization of software development

Authors:
Peter Kawalek;David Wastell
Affiliations:
Manchester Business School, UK;University of Salford, UK
Venue:
Advanced topics in database research vol. 1
Year:
2003

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Abstract

This chapter considers the usefulness of the Viable System Model (VSM) in the study of organizational adaptation. The VSM is a rigorous organizational model that was developed from the study of cybernetics and has been given considerable attention by management science research. The chapter presents a longitudinal case study that focuses upon a software development team. The VSM was useful in diagnosing the likely consequences of different organizational designs and in prescribing an alternative solution.