Assuring Quality and Usability in Open Soruce Software Development
FLOSS '07 Proceedings of the First International Workshop on Emerging Trends in FLOSS Research and Development
Community experience at OpenOffice.org
interactions - Free at last
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
Improvement of open source software usability: an empirical evaluation from developers' perspective
Advances in Software Engineering - Special issue on new generation of software metrics
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Every good work of software starts by scratching a developer's personal itch.---Eric Raymond,The Cathedral and the BazaarThere's a closely related issue, however that I don't know how to solve yet without a big player with a lot of money, which is doing systematic user interface end user testing. We're not very good at that yet, we need to find a way to be good at it.---Eric Raymond,Why Open Source will Rule