Multimedia integration in the RACE BANK multimedia broadband cooperation projects

  • Authors:
  • Norbert Luttenberger

  • Affiliations:
  • IBM European Networking Center, Heidelberg

  • Venue:
  • CASCON '93 Proceedings of the 1993 conference of the Centre for Advanced Studies on Collaborative research: distributed computing - Volume 2
  • Year:
  • 1993

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Abstract

Within the framework of the European research programme RACE a project called BANK ("Banking Applications using IBC Network") has been established. In this project, two major European banks cooperate with three software houses, a telecom supplier and an IT supplier with the goal of investigating and prototyping a multimedia banking self-service terminal. This terminal will allow the banks to offer their customers both high-quality, eye-catching information on banking services and the opportunity to enter a desktop conference with a remote bank expert. The conference includes audio, face-to-face video and shared text/graphics applications that support the expert in promoting certain banking services to the customer. This paper details the project scenario background and discusses the technologies that have been applied to multimedia integration, including computer platform and networking related questions. Design criteria for the shared application are presented, and some overall conclusions are drawn.