The Increasing Need for Integrating Simulation and Collaboration to Support Change Management Programs

Authors:
Mariëlle den Hengst;Vlatka Hlupic;Wendy L. Currie
Affiliations:
-;-;-
Venue:
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1 - Volume 1
Year:
2004

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Design of the integrated information system, business, and production process by simulation

Journal of the American Society for Information Science and Technology

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Abstract

Integrating simulation and collaboration to support change management programs is not yet an often used practice. Both simulation and collaboration are said to have added value for change management programs, yet their integration is fairly new. We identify the need forintegrating simulation and collaboration for four different change management programs: TQM, JIT, BPR, and PI. It appears that the need for integration for the newer approaches (BPR and PI) is greater than for older approaches (TQM and JIT). This finding is supported by two case studies, one focusing on TQM/JIT and one focusing on BPR/PI. The case studies furthermore show that integration is difficult because of the lack of proper support tools.