Usability & human behavior analysis through real-time performance data

  • Authors:
  • Ronald J. Glotzbach;Nishant Kothary

  • Affiliations:
  • Purdue University;Purdue University

  • Venue:
  • ACM SIGGRAPH 2003 Web Graphics
  • Year:
  • 2003

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Abstract

Current usability testing trends involve collection of data that often lacks objectivity in the context of a testing sample (Dumas & Redish, 1999). Usability and heuristic analysis are performed on samples that are often statistically unacceptable as they are characterized by subject opinions and moods. In addition, usability studies and statistical analyses are typically accompanied by the substantial overhead of time constraints and data-collection issues. Through this Web statistical data collection application, we introduce the concept of performance data that can be collected in real-time. The Flash.NET application presented herein captures user information in real-time and sends the information to an ASP.NET application residing on the server through Flash Remoting MX, at which point the data is stored into SQL Server until the ASP.NET application is prepared to perform statistical analysis on the acquired data. The information produced from this study not only provides a framework for future usability analyses, but also a framework for predictors of human behavior in the field of computer graphics.