Characterizing browsing strategies in the World-Wide Web
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
What kind of minimal instruction manual is the most effective
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
User interface directions for the Web
Communications of the ACM
Facilitating navigation in information spaces: road-signs on the World Wide Web
International Journal of Human-Computer Studies
Users' interaction with World Wide Web resources: an exploratory study using a holistic approach
Information Processing and Management: an International Journal
International Journal of Human-Computer Studies
Creating and sharing web notes via a standard browser
Proceedings of the 2001 ACM symposium on Applied computing
Data Mining and Personalization Technologies
DASFAA '99 Proceedings of the Sixth International Conference on Database Systems for Advanced Applications
Web search strategies: The influence of Web experience and task type
Information Processing and Management: an International Journal
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This study investigated how instructions may be created to facilitate web browsing tasks. Two types of instructions were considered. Narrative instructions are text-based while guided instructions use graphic annotations. One way to create both types of instructions is to utilize the specialty of human experts. A method is also provided for automatic generation of both types of instructions based on the learning of user experience in web browsing. An experiment was conducted to test the effect of types of instruction, sources of instruction, and task complexity setting on performance variables in web browsing. The results of the experiment indicated that (1) by using web annotations, guided instructions resulted in better performance and satisfactions than narrative instructions in web browsing, (2) based on learning of web browsing activities, automatically generated guided instructions are comparable to expert-created guided instructions in terms of their effect on the performance of web browsing.