Building expert systems
Expert systems for configuration at Digital: XCON and beyond
Communications of the ACM
An overview of knowledge‐based configuration
AI Communications
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Configuration assistants are tools for guiding the final user in simple configuration tasks, such as product assembling and customization or study plans generation. For their wide availability, web-based configuration assistants are valuable in fields such as electronic commerce and information services. We describe a general approach for building web-based configuration assistants: from a high-level description of the configuration constraints and of the basic items, given in a declarative language, the hypertext files for user guidance and the Java code for constraint checking are generated. We claim that the general approach of process-oriented configuration, where the user is guided through the configuration process by an explanatory hypertext, as opposed to product-oriented configuration, where one starts from a high-level description of the product of the configuration, is better suited for many application domains.