Email feedback: a policy-based approach to overcoming false positives
Proceedings of the 2005 ACM workshop on Formal methods in security engineering
Incorporating accountability into internet email
Proceedings of the 2009 ACM symposium on Applied Computing
Impact of spam exposure on user engagement
Security'12 Proceedings of the 21st USENIX conference on Security symposium
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You know what I hate about spam filtering? Most of what we do today hurts the people who are already being hurt the most. Think about it: Who pays in the spam game? The recipients. That's what's wrong in the first place - the wrong folks pay for this scourge.