A critiquing approach to expert computer advice: Attending
A critiquing approach to expert computer advice: Attending
Survey of expert critiquing systems: practical and theoretical frontiers
Communications of the ACM
The object advantage: business process reengineering with object technology
The object advantage: business process reengineering with object technology
Software architecture critics in Argo
IUI '98 Proceedings of the 3rd international conference on Intelligent user interfaces
WebEv -- A Collaborative Environment for Supporting Measurement Frameworks
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1 - Volume 1
Hi-index | 0.00 |
Innovating the business processes of an enterprise requires their preliminary analysis and assessment. In particular, information on the performance and costs of activities and processes must be gathered in order to identify candidates for innovation. A critical point is finding suitable presentation means of the gathered data in order to support effectively the decision makers. This paper presents a strategy and supporting tools for business process innovation. The strategy integrates measurement, decision making, and critiquing techniques, for analyzing business processes, identifying activities and software systems that are candidate to innovation, and mapping critiques onto specific innovation actions. The strategy is supported by a toolkit, named WebEv+, that integrates the WebEv environment [2], for managing the assessment and evaluation tasks, and ArgoUML [1], for modeling and critiquing business processes.