International Journal of Modelling and Simulation
On the computability of agent-based workflows
Decision Support Systems
Proceedings of the 39th conference on Winter simulation: 40 years! The best is yet to come
Opportunism by cheating and its effects on industry profitability. The CIOPS model
Computational & Mathematical Organization Theory
Market Heterogeneity and Local Capacity Decisions in Services
Manufacturing & Service Operations Management
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A computational model of a retail chain is developed in which store managers continually search for better practices. Search takes place over a rugged landscape defined over the space of store practices. The main objective of this research is to determine how the amount of discretion given to store managers as to how they run their stores influences the rate of innovation at the store level. We find that greater decentralization enhances firm performance when stores' markets are sufficiently different, the horizon is sufficiently long, and markets are sufficiently stable.