Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Who gets to know what when: configuring privacy permissions in an awareness application
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PRIMI-An Open Platform for the Rapid and Easy Development of Instant Messaging Infrastructures
EUROMICRO '05 Proceedings of the 31st EUROMICRO Conference on Software Engineering and Advanced Applications
Queue - HCI
Voice-enabled IT transformation: the new voice technologies
IBM Systems Journal
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People are not well represented in today's software. With the exception of IM (instant messaging) clients, today's applications offer few clues that people are actually living beings. Static strings depict things associated with people like e-mail addresses, phone numbers, and home-page URLs. Applications also tend to show the same information about a person, no matter who is viewing it.