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A simulation-based approach for dynamic process management at web service platforms
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The use of agents in electronic commerce has been explored greatly over the past several years. A large majority of this effort is toward commerce where businesses have direct transactions with consumers (B2C). However, the transactions that occur between businesses (B2B) are far more prevalent than B2C. Research where agents are used for B2B can be classified in five basic areas, service discovery, mediation, negotiation, process management (be it workflow or supply-chain management), and evaluation. At the 2001 International Bi-Conference Sessions on Agent-Based Approaches to B2B Interoperability (AgentB2B), practitioners were invited to present their research and industry efforts in each of these areas. This paper summaries the work and conclusions presented at these two events.