The link between inclusive design and innovation: some key elements
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
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The aim of this research is to identify the motivations for, and barriers obstructing, the adoption of inclusive design practices within industry. The working processes of a number of design consultancies have been audited and large-scale industry surveys conducted. A toolkit aiming to help designers and design managers to appreciate inclusive design has been developed and has received positive feedback from the preliminary evaluation with industry.