A temporal relational model and a query language
Information Sciences: an International Journal
Machine Learning
Building Data Mining Applications for CRM
Building Data Mining Applications for CRM
IEEE Transactions on Neural Networks
Enhancing the lift under budget constraints: an application in the mutual fund industry
Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Beyond classification and ranking: constrained optimization of the ROI
Proceedings of the 12th ACM SIGKDD international conference on Knowledge discovery and data mining
Computer assisted customer churn management: State-of-the-art and future trends
Computers and Operations Research
Expert Systems with Applications: An International Journal
SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
An intelligent customer retention system
IEA/AIE'06 Proceedings of the 19th international conference on Advances in Applied Artificial Intelligence: industrial, Engineering and Other Applications of Applied Intelligent Systems
Distributed customer behavior prediction using multiplex data: A collaborative MK-SVM approach
Knowledge-Based Systems
Collective Churn Prediction in Social Network
ASONAM '12 Proceedings of the 2012 International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2012)
A combined mining-based framework for predicting telecommunications customer payment behaviors
Expert Systems with Applications: An International Journal
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Predicting customer behavior helps service providers build customer loyalty and maximize profitability. For the success of a project, data preparation is often a critical part of the predictive algorithm.