Description strategies for naive and expert users

  • Authors:
  • Cécile L. Paris

  • Affiliations:
  • Columbia University, New York, NY

  • Venue:
  • ACL '85 Proceedings of the 23rd annual meeting on Association for Computational Linguistics
  • Year:
  • 1985

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Abstract

It is widely recognized that a question-answering system should be able to tailor its answers to the user. One of the dimensions along which this tailoring can occur is with respect to the level of knowledge of a user about a domain. In particular, responses should be different depending on whether they are addressed to naive or expert users. To understand what those differences should be, we analyzed texts from adult and junior encyclopedias. We found that two different strategies were used in describing complex physical objects to juniors and adults. We show how these strategies have been implemented on a test database.