Extending document management systems with user-specific active properties
ACM Transactions on Information Systems (TOIS)
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The documents users must handle are growing both in number and diversity. However, the ways of organizing and retrieving them remain largely unchanged. Given the innate human ability to tell stories, the use of narratives can be a natural and effective way to retrieve documents. To better understand how narratives can be used in this context, a thorough characterization of their contents and structure was obtained from several interviews. Then, the results were validated by the evaluation of low fidelity prototypes for story-capture interfaces, allowing us to verify that stories are valid as document-retrieval tools, and the shape those interfaces should take (structured text entry).