Evaluating interactive information retrieval systems: opportunities and challenges

Authors:
Nicholas Belkin;Susan Dumais;Jean Scholtz;Ross Wilkinson
Affiliations:
Rutgers University, New Brunswick, NJ;Microsoft Research, Redmond, WA;NIST, Gaithersburg, MD;CSIRO / CMIS, Clayton South, Australia
Venue:
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Year:
2004

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Abstract

Information retrieval or search plays an important role in a wide range of information management and electronic commerce tasks. In spite of the importance of information retrieval, search systems are often poorly designed from a human computer interaction perspective. The goal of this SIG is to articulate some of the opportunities and challenges in designing and evaluating highly interactive information retrieval systems.