Process improvement for small firms: An evaluation of the RAPID assessment-based method
Information and Software Technology
Proceedings of the 2010 ACM Symposium on Applied Computing
Assessment methodology for software process improvement in small organizations
Information and Software Technology
Software process improvement success factors for small and medium Web companies: A qualitative study
Information and Software Technology
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Rigorous software process improvement (SPI)assessments are considered by many small softwaredevelopment firms to be too expensive. This paperpresents the results from a program in which low-rigour,one-day SPI assessments were offered at no cost to 22small software development firms.Analysis shows an association between capabilitylevels achieved and staff experience and education level.Also, the process capability of firms varied depending onthe industry sectors targeted by firms.About eight months after the assessment, the firmswere contacted to arrange a follow-up meeting todetermine the extent to which they had implemented therecommendations. Analysis of the capability levels at thetime of assessment and later follow-up meeting revealsthat the process improvement program was effective inimproving the process capability of many of these smallsoftware development firms.