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Policy-driven systems represent a significantchange in the human-computer partnership assubstantial responsibility is shifted from people tosystems. In fact, the shift to policy-driven systems maybe understood as a set of specific, distinctive changesin this partnership. This paper describes six suchdistinctive features of mature policy-driven systemsfrom the human viewpoint and discusses theimplications of these for the development of policiesand the operation of policy-driven systems.