Designing for improved social responsibility, user participation and content in on-line communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Awareness and the WWW: an overview
ACM SIGGROUP Bulletin
Information sharing through rational links and viewpoint retrieval
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
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In this paper we describe the concept of Federated Information Sharing Communities (FISC), and associated architecture, which provide a way for organisations, distributed workgroups and individuals to build up a federated community based on their common interests over the World Wide Web. To support communities, we develop capabilities that go beyond the generic retrieval of documents to include the ability to retrieve people, their interests and inter-relationships. We focus on providing social awareness "in the large" to help users understand the members within a community and the relationships between them. Within the FISC framework, we provide viewpoint retrieval to enable a user to construct visual contextual views of the community from the perspective of any community member. To evaluate these ideas we develop test beds to compare individual component technologies such as user and group profile construction and similarity matching, and we develop prototypes to explore the broader architecture and usage issues.