Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Computerization movement and tales of technological utopianism
Computerization and controversy (2nd ed.)
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Choosing Between Competing Design Ideals in Information Systems Development
Information Systems Frontiers
Revising the Conceptualization of Computerization Movements
The Information Society
| Hi-index | 0.00 |
The purpose of this paper is to describe an analytical framework, which can be used for comparing how different groups experience the value of IT. As the actors' interests and values are uncovered the framework illuminates the socio-political process of computerization. In order to validate the framework the paper exemplifies how it has been used in one case study involving the introduction of a new IT system in elderly care. For pedagogical reasons, the analysis is limited to comparing two actor groups' experiences of the introduction of the new system - the politicians, and the home-help assistants. The result also shows that non-action is very important as a way to influence the usage and construction of a new IT system.