Translations in network configurations: a case study of system implementation in a hospital

  • Authors:
  • Agneta Nilsson;Miria Grisot;Lars Mathiassen

  • Affiliations:
  • Department of Informatics, Göteborg University;Department of Informatics, Oslo University;Computer Information Systems, Georgia State University

  • Venue:
  • Networked information technologies
  • Year:
  • 2004

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Abstract

This paper reports from an interpretive case study in a hospital of the replacement of paper based order forms for radiology examinations with web based order forms. The aim is to contribute with a better understanding about the implementation of networked technologies in healthcare. The case shows how the implementation of network technology imposes a configuration in the actor-network and illustrates the importance of small steps and translations involving many different actors in the process leading to a new stabilized configuration.