Leveraging the new infrastructure: how market leaders capitalize on information technology
Leveraging the new infrastructure: how market leaders capitalize on information technology
The myths and realities of information technology insourcing
Communications of the ACM
Information and Management
Outsourcing information systems: drawing lessons from a banking case study
European Journal of Information Systems
Global Information Technology Outsourcing: In Search of Business Advantage
Global Information Technology Outsourcing: In Search of Business Advantage
Information Technology for Management: Making Connections for Strategic Advantage,3rd Edition
Information Technology for Management: Making Connections for Strategic Advantage,3rd Edition
Netsourcing: Renting Your Business Applications and Services over a Network
Netsourcing: Renting Your Business Applications and Services over a Network
Information Systems Outsourcing; Myths, Metaphors, and Realities
Information Systems Outsourcing; Myths, Metaphors, and Realities
European Journal of Information Systems
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The paper provides an exploratory empirical survey of Application Service Providers (ASPs) and their clients. The research question is: what do Small and Medium-sized Enterprises (SMEs) base their decision on when adopting the ASP concept? The concept, ASP, consists of software vendors, and an ASP enterprise, which act as a third part firm in a business model. For its clients it forms a strategy to "buy-in" applications and organize maintenance for their Information and Communication Technology (ICT). The ASPs report cost control and lower cost as motives for SME's decision to adopt the ASP concept. The clients do not emphasize these reasons. However, a closer examination of the decision shows that the cost perspective is secondary to SMEs. The study identifies three main reasons for clients to adopt the ASP concept: core competence, a lack of skilled personnel and the organizations overall strategy.