Preserving QoS of e-commerce sites through self-tuning: a performance model approach
Proceedings of the 3rd ACM conference on Electronic Commerce
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Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce a new paradigm, which focuses on such business objective oriented resource management. Additionally, we define a general simulation-based autonomous process enabling such optimizations, and describe a case study, demonstrating the usefulness of such a process.