Perspectives of agent technology in E-procurement
AIKED'07 Proceedings of the 6th Conference on 6th WSEAS Int. Conf. on Artificial Intelligence, Knowledge Engineering and Data Bases - Volume 6
Advanced preference query processing for e-commerce
Proceedings of the 2008 ACM symposium on Applied computing
Evaluation and optimization of the catalog search process of e-procurement platforms
Electronic Commerce Research and Applications
A survey on representation, composition and application of preferences in database systems
ACM Transactions on Database Systems (TODS)
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We present a fully automated electronic sales agent for e-procurement portals. The key technologies for this breakthrough are based on preferences modeled as strict partial orders, enabling a deep personalization of the B2B sales process. The interplay of several novel middleware components achieves to automate skills that so far could be executed only by a human vendor. As personalized search engine for XML based e-catalogs we use Preference XPath; the Preference Presenter implements a sales psychology based presentation of search results, supporting various human sales strategies; the Preference Repository provides the management of situated long-term preferences; the flexible Personalized Price Offer and the multi-objective Preference Bargainer provide a personalized price fixing and the opportunity to bargain about the price of an entire product bundle, applying up/cross and down selling techniques. Our prototype COSIMA^B2B, supported by industrial partners, has been successfully demonstrated at a large computer fair.