The role of the customer in software development: the XP customer - fad or fashion?

  • Authors:

  • Steven Fraser;Angela Martin;Robert Biddle;David Hussman;Granville Miller;Mary Poppendieck;Linda Rising;Mark Striebeck

  • Affiliations:

  • Independent Consultant;Victoria University of Wellington;Carleton University;SGF Software;Microsoft;Cutter Consortium, Consultant;Independent Consultant;VA Software

  • Venue:
  • OOPSLA '04 Companion to the 19th annual ACM SIGPLAN conference on Object-oriented programming systems, languages, and applications
  • Year:
  • 2004

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Abstract

One of the core XP (Xtreme Programming) practices is that of the "on-site customer". In the words of Kent Beck (2000) in his book "eXtreme Programming Explained" the intent is that a "real customer must sit with the team, available to answer questions, resolve disputes, and set small-scale priorities" … "someone who will really use the system when it is in production". This panel brings together practitioners and researchers to discuss and offer wisdom on the challenges and opportunities inherent in the practice.