A framework for task cooperation within systems containing intelligent components
IEEE Transactions on Systems, Man and Cybernetics
Perception of computer dialogue personality: an exploratory study
International Journal of Man-Machine Studies
Conclusion: outlines of a field of cooperative systems
Cognition, computing, and cooperation
A co-operative computer based on the principles of human co-operation
International Journal of Man-Machine Studies - Special issue on knowledge-based co-operation
Can computer personalities be human personalities?
International Journal of Human-Computer Studies
Model-based communicative acts: human-computer collaboration in supervisory control
International Journal of Human-Computer Studies
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Cooperation, dialogue and ethics
International Journal of Human-Computer Studies - Special issue on collaboration, cooperation and conflict in dialogue systems
Towards a cognitive approach to human-machine cooperation in dynamic situations
International Journal of Human-Computer Studies
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Information Processing and Human-Machine Interaction: An Approach to Cognitive Engineering
Computer Power and Human Reason: From Judgment to Calculation
Computer Power and Human Reason: From Judgment to Calculation
| Hi-index | 0.00 |
The use of automation within high-risk industrial production systems has increased markedly during the last 50 years. Automatic systems have gained in autonomy and authority, whereby the activity of the systems has become less dependent on operator interventions. This has brought forward the suggestion that human-automation transactions should be conceptualized within the framework of cooperation, and consequently that automatic systems should be designed to be cooperative. The question is then how design can promote human-automation cooperation, and how the quality of cooperation can be assessed. The OECD Halden Reactor Project performed two closely related experiments, which allowed assessments of whether the quality of human-automation cooperation would be promoted by a human-machine interface designed to increase the observability of the automatic system's activity using graphical and verbal feedback, as compared to a conventional human-machine interface. The experiments were performed in a full-scale nuclear power plant simulator, using licensed operators as subjects, and applied a 2 × 2 within-subject design. The quality of human-automation cooperation was assessed from subjective operator judgements. The experiments demonstrated a clear improvement in human-automation cooperation quality when the observability of the automatic system's activity was increased. The relationship between human-automation cooperation quality and the effectiveness of the joint human-machine system's performance was furthermore explored, but no clear results were found. As the trend in automation design seems to imply an increase in system autonomy and authority, the issue of human-automation cooperation can be expected to further gain in importance in the future settings.