Cases as Minimalist Information

Authors:
John M. Carroll;Mary Beth Rosson
Affiliations:
The Pennsylvania State University, University Park, PA;The Pennsylvania State University, University Park, PA
Venue:
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
Year:
2005

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Abstract

Cases are evocative narrative descriptions of a specific, real-world activity, event or problem. We are investigating cases as a minimalist information design technique, that is, as a design technique that (1) orients information to facilitate user action, (2) anchors information in activity, (3) prevents, mitigates and leverages error, and (4) develops user autonomy. We describe recent experiences employing case-based learning in an undergraduate usability engineering class. We discuss the next steps in a research programme on case-based learning, and speculate on other applications of cases as minimalist information design.