Waiting-time approximations for cyclic-service systems with switchover times
Performance Evaluation
Queuing analysis of polling models
ACM Computing Surveys (CSUR)
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This is a book intended for first-year graduate level courses in statistical performance evaluation. The book can be used for both network performance and computer system performance courses although the emphasis is on computer networks. It assumes a background in computer networks (first graduate course). Readers should have solid mathematics background if they use this book as self-study material. The book does provide a very brief review on probability theory, but this is not detailed enough if the readers did not have probability before.