Social intelligence design for knowledge circulation
DNIS'10 Proceedings of the 6th international conference on Databases in Networked Information Systems
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This paper presents a new perspective of the impact of collaboration technology on the degrees of engagement and specific interaction zones in interactive workspaces. The study is at the intersection of the design of physical work spaces, i.e., bricks, rich electronic content such as video, audio, sketching, CAD, i.e., bits, and new ways people behave in communicative events, i.e., interaction. The study presents: (1) an innovative multi-modal collaboration technology, called RECALL (patented by Stanford University), that supports the seamless, real-time capture of concept generation during project brainstorming and project review sessions, (2) the deployment of RECALL in an interactive workspace that supports real project review sessions, called FISHBOWL, and (3) the observations of the impact of RECALL and the interactive workspace on degrees of engagement and interaction zones as it is deployed in the specific FISHBOWL sessions.