Mailman: The GNU Mailing List Manager
LISA '98 Proceedings of the 12th Conference on Systems Administration
Accountworks: Users Create Accounts on SQL, Notes, NT, and UNIX
LISA '98 Proceedings of the 12th Conference on Systems Administration
The Igor System Administration Tool
LISA '96 Proceedings of the 10th USENIX conference on System administration
Pelendur: Steward of the Sysadmin
LISA '00 Proceedings of the 14th USENIX conference on System administration
LISA '03 Proceedings of the 17th USENIX conference on System administration
A1: spreadsheet-based scripting for developing web tools
LISA '05 Proceedings of the 19th conference on Large Installation System Administration Conference - Volume 19
Managing user requests with the grand unified task system (GUTS)
lisa'12 Proceedings of the 26th international conference on Large Installation System Administration: strategies, tools, and techniques
| Hi-index | 0.00 |
Quotidian system administration is often characterized by the fulfillment of common user requests, especially on sites that serve a variety of needs. User creation, group management, and mail alias maintenance are just three examples of the many repetitive tasks that can crowd the sysadmin's day. Matters worsen when users neglect to provide necessary information for the job. They can grow bleakest, however, at volunteer-run or otherwise loosely-coordinated sites, where sysadmins often collectively hope for someone else to attend to the task.The Los Task Request System addresses all three problems. It mitigates user vagueness with web forms generated from XML parameter specification files. It skirts sysadmin sloth by requiring one simple review and approval step to set changes into motion. It then saves time by automatically executing commands tailored from user input. Amidst this convenience, cryptographic signatures on Los directives ensure that only administrators can alter the system. Overall, Los aims to make life easier for users and sysadmins by standardizing and streamlining the submission, review, and execution of requests for common system tasks.