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International Journal of Electronic Commerce
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Exploration and development of e-business models takes a series of viewpoints. One important perspective is the value web perspective, which can be modelled using the e3value methodology. However this perspective supposes a perfectly honest world, an assumption which turns out to be not true in practice. As a consequence, it is important to explore fraudulent behaviour of actors in value web, preferably by using a lightweight and graphical approach similar to the e3value methodology. Using a real-life e-business scenario (Bill of Lading) we show that e3value, with some extensions, is capable of modelling a control perspective that captures mechanisms for preventive and detective controls. Additionally, we show that such controls themselves can be seen as a kind of commercial services.