A model for the management of dynamic web applications

  • Authors:
  • Matthijs Dijkstra

  • Affiliations:
  • Inter Travel, PT Rotterdam

  • Venue:
  • ICEC '04 Proceedings of the 6th international conference on Electronic commerce
  • Year:
  • 2004

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Abstract

Organizations are looking for ways to develop and maintain dynamic web pages in a time-efficient way and looking for ways to reduce the number of failures, such as broken links. Although software vendors provide software supporting the development and maintenance of dynamic web applications, they are expensive and have no formal basis. In this paper, a mathematical model is used to describe a web interface. A web interface is regarded as a decision network and the surfing behaviour of a visitor is regarded as a decision process. The analysis of the model based on this provides both theoretical and practical insights. The mathematical model also constitutes a valuable framework for system development. It makes it possible to assess the effectiveness of websites and to predict the effect of any changes in the system.This paper concludes with a description of actual experience with this model in an operational environment.