MIS Quarterly - Special issue on IS curricula and pedagogy
Sharing Standards: IT skills standards
Communications of the ACM
Relationships Between Job Skills and Performance: A Study of Webmasters
Journal of Management Information Systems
A regional IT occupational partnership for economic development
Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
Journal of Management Information Systems
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Electronic commerce (e-commerce) personnel are instrumental in developing and maintaining electronic commerce programs and projects within firms. In spite of the dot-com bust, the number of firms developing and using e-commerce for interactions with customers and suppliers is growing. Personnel competence as individuals and as a group can be a decisive force in determining the level of success of e-commerce projects. This paper used in-depth interviews toward creating a better understanding of broad concepts and values in this area. More specifically, it examines the management and staffing of e-commerce projects in terms of how work is organized, which organizational unit governs e-commerce programs and management, how staff are assigned to projects and what skills are critical, and how outcomes are measured. Significant variance was identified in each of these areas.