Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
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Information Seeking (IS) is context dependent. this paper introduces a methodological approach applied to the study of an IS system in French public archives. In this approach, we analyze the different contexts of the IS situation for a user. This analysis allows us to formalize typial IS situations. We wuggest some working tracks to integrate these results into the design of an IS system.