Computer-mediated communication, de-individuation and group decision-making
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
What's the flaming problem? or Computer Mediated Communication—deindividuating or disinhibiting?
HCI '95 Proceedings of the HCI'95 conference on People and computers X
Mining communities and their relationships in blogs: A study of online hate groups
International Journal of Human-Computer Studies
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This study investigated the self-enhancement strategies used by online White supremacist groups. In accordance with social identity theory, we proposed that White supremacist groups, in perceiving themselves as members of a high-status, impermeable group under threat from out-groups, should advocate more social conflict than social creativity strategies. We also expected levels of advocated violence to be lower than levels of social conflict and social creativity due to legal constraints on content. As expected, an analysis of 43 White supremacist web sites revealed that levels of social creativity and social conflict were significantly greater than were levels of advocated violence. However, contrary to predictions, the web sites exhibited social creativity to a greater extent than they exhibited social conflict. The difference between social creativity and social competition strategies was not moderated by identifiability. Results are discussed with reference to legal impediments to overt hostility in online groups and the purpose of socially creative communication.