Experiences collecting genuine spoken enquiries using WOZ techniques

  • Authors:
  • Roger Moore;Angela Morris

  • Affiliations:
  • Defence Research Agency Malvern (RSRE), Malvern, Worcs., United Kingdom;Defence Research Agency Malvern (RSRE), Malvern, Worcs., United Kingdom

  • Venue:
  • HLT '91 Proceedings of the workshop on Speech and Natural Language
  • Year:
  • 1992

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Abstract

This paper presents SRU's first experiences collecting unscripted speech data using the 'Wizard of Oz' technique to provide a genuine telephone-based route planning service. Although only a limited quantity of data has been collected so far, several valuable insights into the nature of future speech-based human-machine interaction have been obtained.