QFD application in software process management and improvement based on CMM

Authors:
Xiaoqing (Frank) Liu;Yan Sun;Gautam Kane;Yuji Kyoya;Kunio Noguchi
Affiliations:
University of Missouri - Rolla;University of Missouri - Rolla;University of Missouri - Rolla;Toshiba Corporation, Japan;Toshiba Corporation, Japan
Venue:
3-WoSQ Proceedings of the third workshop on Software quality
Year:
2005

Citing 1
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Abstract

Capability Maturity Model (CMM) from Software Engineering Institute has been used successfully by many organizations for software process improvement. However, there exists a disconnection between business goals and maturity levels. A new framework using Quality Function Deployment (QFD) is developed to deal with this problem. This framework serves three purposes: (1) it provides a connection between business requirements and CMM; (2) it proposed a methodology for the priority assessment of requirements from multiple perspectives; and (3) it helps identify a set of software process improvement actions based on business requirements and CMM.