An environment for e-commerce and ICT enabled logistics services in rural areas of transition countries: the case of South Africa

  • Authors:
  • S. M. Muniafu;Els van de Kar;Johann van Rensburg

  • Affiliations:
  • Delft University of Technology, Jaffalaan, The Netherlands;Delft University of Technology, Jaffalaan, The Netherlands;Citizens Information Services, Pretoria, South Africa

  • Venue:
  • ICEC '05 Proceedings of the 7th international conference on Electronic commerce
  • Year:
  • 2005

Quantified Score

Hi-index 0.00

Visualization

Abstract

A lot has been done regarding the deployment of e-commerce and logistics solutions in rural areas, but despite of these efforts one still encounters the ineffectual and unsustainable application of ICT-enabled logistics services. The developers of such services for rural areas lack readily available supportive tools and methodologies. This paper identifies the need for a support environment for the development of ICT-enabled logistics services in rural areas based on the concept of a so-called design studio, which uses simulation models and collaboration technology to facilitate the design. The paper describes the logistics situation in rural South Africa, analyses the current ideas to enable this with ICT, and provides the requirements for such a studio. The concepts presented in this paper and the accompanying discussions are part of findings of the diagnostic stage of inductive case studies, and will be built further in the next steps of the research.