Human values and the design of computer technology
Human values and the design of computer technology
Informed Consent in the Mozilla Browser: Implementing Value Sensitive Design
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
User certification of workplace software: assessing both artefact and usage
Behaviour & Information Technology
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The goal of the UsersAward programme is to develop and maintain a strategy for better workplace software through user-driven quality assessment. One of its key activities is the user-driven certification of workplace software using the USER CERTIFIED 2002 instrument. In this paper we present a preliminary analysis of the values that inform the criteria and procedure making up the USER CERTIFIED 2002 instrument, using the Value Sensitive Design methodology. We then propose a set of empirical investigations with the different UsersAward stakeholders, which should yield a deeper understanding of some of the critical issues concerning user-driven software assessment programmes.