Using thin client technology to reduce complexity and cost

  • Authors:
  • Simon Kissler;Owen Hoyt

  • Affiliations:
  • Valparaiso University, Valparaiso, IN;Valparaiso University, Valparaiso, IN

  • Venue:
  • Proceedings of the 33rd annual ACM SIGUCCS conference on User services
  • Year:
  • 2005

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Abstract

The number and complexity of workstations in campus environments requires new approaches to efficient use of computing resources. The constant barrage of spyware, adware, and viri that can consume seemingly endless amounts of staff time aggravates this. Further, the demand for ever increasing amounts of stations in a wide variety of locations to make access more convenient for our customers delivers an additional draining point. Creative use of thin client technology can decrease both management complexity and IT staff time. We will show in various examples how we used thin clients in very different scenarios to provide a high level of customer satisfaction and decreased support strain for IT staff.