Improving mobile solution workflows and usability using near field communication technology
AmI'07 Proceedings of the 2007 European conference on Ambient intelligence
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The RFID technology has been applied for a long time in different areas: In logistics to identify the goods in transit, in security business for creating the check points for guarding tours.However RFID technology has merely been applied in such way that the content of the RFID tag has been read with the dedicated reader device that has no real time connectivity to the back end systems where the data of the RFID TAGs is collected to. Or there has not been possibility to combine the mobile phone's functionalities with the RFID reader (integrated device) that would also have an intuitive User Interface based on simple 'Touch' [4].This paper introduces, as an example, the reporting and communication tool called Field Force Solution. It is intended for people working in the field and who are by nature mobile and blue collar.It uniquely combines the use of RFID technology with tags and readers, client - server middleware software, mobile phone and real time communication.