Internet use and misuse in the workplace

  • Authors:
  • Kerryann Wyatt;James G. Phillips

  • Affiliations:
  • Monash University;Monash University

  • Venue:
  • OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
  • Year:
  • 2005

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Abstract

Internet misuse is becoming an increasingly serious problem in the workplace. Cyber-slacking occurs when employees use their work access to engage in personal web activities, whilst maintaining the appearance of working (Lavoie & Pychyl, 2001). Personality traits associated with Internet use and misuse in the workplace were considered. Eighty-four participants completed an Internet use survey and a personality inventory (NEO FFI). Of the 5 personality traits considered, Openness was positively correlated with conducting more work-related web searches and Agreeableness was negatively correlated with hours spent online at work. Extraverts sent higher numbers of both work-related and non work-related emails. This study provides estimates of the proportions of time spent cyber-slacking, indicating the most common forms and possible predictors of these behaviours.