Work domain modelling for an operational headquarters

  • Authors:

  • T. Andrew Au;Kien Tang;Conn Copas

  • Affiliations:

  • Defence Science and Technology Organisation;Defence Science and Technology Organisation;Defence Science and Technology Organisation

  • Venue:
  • OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
  • Year:
  • 2005

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Abstract

This paper presents an application of work domain analysis to a new joint operational headquarters of the Australian Defence Force. Work domain analysis provides a baseline for defining the problem space of operational-level command and control. This analytical framework focuses evaluation on how well the purposive context is satisfied so that, in this context, the design outcome is a usable and flexible headquarters, leading to improved efficiency and effectiveness of staff. The paper describes our attempt to analyse fundamental constraints of the work environment.